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Interactive Digital Access Program

INTERACTIVE DIGITAL ACCESS PROGRAM (IDAP) FREQUENTLY ASKED QUESTIONS (FAQ)
 
What is the Interactive Digital Access Program (IDAP)?
  • The Interactive Digital Access Program (IDAP) is a new textbook model that converts books into digital, interactive content. Students in classes that participate in the program will get access to their course material on the first day of the semester and at exclusive pricing.
What is InQuizitive?
  • From the W.W. Norton InQuizitive FAQ – Inquizitive is a formative, adaptive quizzing tool that supports select W.W. Norton textbooks. Instructors often assign InQuizitive as pre-lecture assignments to ensure students come prepared to lectures, quizzes, and exams.
How do I get access to the course material?
  • The IDAP course material can be accessed through Laulima. If your instructor has chosen to participate in the program, you will be notified via email, prior to the start of the semester, with instructions on how to view the course material and how to opt out. This information should also be displayed on the course Laulima announcement and in your instructor’s syllabus.
I didn’t get an email about my course, but other students in my class did. Was I sent an email?
  • All enrolled and wait-listed students are emailed about the program. Please check your spam folder and make sure the email was not accidentally deleted. Please send an email to uhbooks@hawaii.edu if you continue to experience any issues.
How much will I pay for participating in the Interactive Digital Access Program?
  • The price varies depending on the course material chosen by the instructor. However, the price of the material is lower than the cost of directly purchasing through the publisher, and will provide students with savings of up to 65% over printed materials.
How do I pay for participating in the program?
  • A charge will be placed to your MyUH account upon registering for the course. The amount of the charge is dependent on the course material selected by your instructor. You may receive a refund for the material if you opt out by August 31st, 11:59pm. Please note, opting out will remove yourself from receiving access to the course material. If you decide to opt out, but will continue to be registered for the course, you will be responsible for obtaining the course material on your own.
What does it mean to opt-out?
  • Choosing to opt out will remove yourself from receiving access to the online course material - ebook and InQuizitive. If you do not wish to participate in the Interactive Digital Access Program, you have until August 31st, 11:59pm to opt out of the program. You may opt out online by going to http://www.uhbooks.hawaii.edu/optout/. If you opt out by August 31st, 11:59pm, you will lose access to the course material, you will receive a refund, and you will have to obtain the course materials on your own.
I opted out by mistake and would like to opt back in. Would this be possible?
  • You may opt out and opt back in only within the add/drop period. If you opt out in the middle of the add/drop period, you will not be able to opt in after August 31st. If you find yourself in a position where you need to opt back in after August 31st, send an email to uhbooks@hawaii.edu to request that your access be reinstated.
I enrolled into the class in the latter part of the add/drop period. Will I have extra time to decide if I want to opt out?
  • No. The cut-off time for opting out of the program is on August 31st, 11:59pm. If you added the class on the ninth day of the semester or later, you will have until the cut-off date to decide whether to opt out, revoke access, and receive a refund.
I did not opt out, but I did not access any of the course material. Will I still be billed?
  • Yes. All students who are enrolled in an IDAP participating course are considered part of the program. You will still be charged for the course material even if you do not access it, because access will be granted to all students on the first day of instruction. If you won’t be using the material and would like to receive a credit, you must opt out online before August 31st, 11:59pm, and obtain the course material on your own.
I am wait-listed for the course. Will I still have access to the digital course material and do I need to opt out if I don’t get into the course?
  • Students on wait-list will have access to the content on the first day of class. If you aren’t able to get a spot in the class, you will automatically be opted out.
I forgot to opt out and missed the deadline. Can I still get a refund?
  • Refunds are approved on a conditional basis. Once the deadline has lapsed and you would like to request a refund, send an email to uhbooks@hawaii.edu with your reason for missing the deadline and any supporting documentation.
Who should I contact if I am having trouble with the online course material?
  • First, contact the publisher of your courses’ online content. The publisher of your content is mentioned on your instructor’s syllabus, on your courses’ laulima announcement, and in the email notifying you of your inclusion into the bookstores Interactive Digital Access Program. If you can’t find who your publisher is or are unable to resolve the issue with the publisher, please send an email to uhbooks@hawaii.edu for further assistance.
I prefer having the physical book over a digital version. What options do I have?
  • Only students who remain opted in the program after August 31st, will have the option to purchase a printed copy of the ebook. If this is something you would be interested in, please send an email to uhbooks@hawaii.edu for additional information.
I have further questions that were not addressed. Who do I contact?
  • If your question wasn’t answered in this FAQ, please send an email uhbooks@hawaii.edu for more information.
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