Please allow 2 business days to process your order.
You will receive an email confirmation when your order is placed and a second email to notify you that your order is ready for pickup. Please see the Customer Service desk to claim your order.
Note: There will be a special Textbook Pick Up Location near the ground entrance during Back-to-School rush for Spring and Fall semesters.
Valid picture ID is required to pick up orders. Ship to name on order must match the name of the person picking up the order.
There is a non-refundable $2 handling fee for all textbook pickup orders. Shipping fees may also apply for special textbook orders.
Backordered titles will be charged to the customer as they arrive. Refund policies and deadlines apply to all backordered books. Customer is responsible for cancelling any unwanted backorders prior to order processing.
Online or telephone textbook orders placed or created after January 13, 2017 will be all sales final. Online and telephone textbook orders are subject to bookstore return policies. Last day for Spring 2017 textbook returns is January 14, 2017.
Unclaimed book orders will be issued store credit and charged with a non-refundable 15% restocking fee.
Last day to claim Spring 2017 textbook pick up orders at Manoa will be January 20, 2017. No cash or charge card refunds on unclaimed orders. See Textbook Department for details.