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Privacy Policy

The University of Hawai'i Bookstores is committed to protecting your privacy. We have established this privacy policy and are providing it so you can understand how we collect and use your information and what we do to protect it.

Please note that this policy applies only to the University of Hawai'i Bookstores site. It does not apply to other sites that are linked to our site. For information regarding the privacy policies for those sites please refer to those sites.
Business Information
The University of Hawai'i Bookstores is a system of retail college bookstores located in the state of Hawai'i, in the United States of America. We serve students, faculty, and staff at the following locations:
  • University of Hawai'i at Manoa
  • University of Hawai'i at Hilo
  • John A. Burns School of Medicine
  • Leeward Community College
  • Honolulu Community College
  • Kapi'olani Community College
  • Windward Community College
  • University of Hawai'i Maui College
  • Kaua'i Community College
  • University of Hawai'i at West O'ahu
In addition to these locations, we also serve internet and mail order customers around the country and the world.

The address for our main store is:
University of Hawai'i Bookstores
2465 Campus Road
Honolulu, HI 96822
Personal Information Collected

The University of Hawai'i Bookstores recognizes the need for consumers to control the use and management of personal information. By personal information we mean information that can be used to identify or contact an individual. This includes a first and last name, a physical address, an e-mail address, a student or other identification number, or phone number. If you are visiting our site to browse merchandise or find information about our business or products, you do not need to provide any personal information. If you decide to make a purchase, however, we do collect this information so that we may provide you with the product or service you requested and so that we can contact you with any information regarding your order.

Automatic Information Collected
Our website makes use of various technologies to collect information about types and versions of internet browsers used when accessing our web site. This information, and information about internet IP addresses, as well as the date and time web pages are visited is stored in various security and traffic logs. Unless we are tracking a technical problem or issue, or we suspect either fraudulent behavior or illegal conduct we do not trace specific user sessions.
Use of Personal Information
The University of Hawai'i Bookstores uses personal information provided by you so that we can service your order. Also, please note that we may need to transfer that information to our agents or employees of our service providers. For example, we may need to provide your information to a wholesaler or shipping company that will ship a product directly to you. We will only transfer the information to the extent necessary to provide the requested information, service, or product to you. We will not sell or trade your information to unrelated third parties.
Information Control

Your customer profile is accessible from our website and you may update it at anytime. Our website provides you with the ability to change your phone numbers, physical addresses, and e-mail address information stored for your profile. You may also write to us at the address listed at the bottom of this policy to request that we make the change for you.

Protection of Children

The University of Hawai'i Bookstores does not knowingly collect, maintain, or use personal information from our website about children under the age of 13. If you are the parent or guardian of a child under thirteen years of age and believe that your child has disclosed personally identifiable information to us, please contact us so that we may remove the child's information.

Supplemental Technologies

Our websites may use cookies, session identifiers, Javascript, and browser detection technology to provide consumers with a more pleasant online experience. Many browsers provide consumers with the ability to disable some or all of these technologies. Disabling them, especially in the case of JavaScript, may prevent you from viewing some web pages. Note that the cookies we use do not place any personally identifiable information on your computer. Our site also does not participate in Ad Networks or use Web Bugs/Web Beacons to track consumer activity.

Confidentiality and Security

The University of Hawai'i Bookstores takes reasonable steps to ensure that your information is protected. On our websites we use industry standard Secure Sockets Layer (SSL) encryption when collecting your personal information. Our website is hosted in a data center which makes use of multiple levels of redundant firewalls and database encryption to protect information. Internally, we limit access to your information to those employees or agents who we believe have reasonable need to use the information to provide products or services to you or to perform their jobs.


When you place your order on our website we will send you an e-mail notification. When your order status changes you may also receive notifications via e-mail. These notifications are considered part of our service and may not be disabled. We will send the e-mail but cannot guarantee delivery. You are responsible for providing a valid e-mail address and for updating it when your address changes. The University of Hawai'i Bookstores may, depending on the importance and urgency of the notification, choose to contact you via telephone or postal mail. When doing so we will use the phone number and/or address associated with your account or transaction.


The University of Hawai'i Bookstores first established a privacy policy in September 2004. We periodically make changes to the policy to reflect additions or changes to our practices. You may review the current policy at anytime by returning to this webpage. This policy was last changed August 2007.


This privacy policy complies to eCommerce industry best practices guidelines and with California's Privacy Protection Act of 2004. If you have any questions or concerns about this policy please contact us at the address provided below.

Contact Us

Please direct all privacy related questions and concerns to the following address:

University of Hawai'i Bookstores
Attn: E-Commerce Department
2465 Campus Road
Honolulu, HI 96822