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Secure Practices

Your Email Address
Any time you provide us with your email address - either through email inquiries, surveys, or through any online orders, you can rest assured that we will NOT share your address with ANY third party. All information is kept private for the University of Hawai'i Bookstores' use only.

In addition, the University of Hawai'i Bookstores will NOT send you any "junk" email or messages that do not relate to the purpose of your original communication with us.

Your Credit Card Information
In addition, the University of Hawai'i Bookstores goes to great length to provide security for your credit card transactions. Whether in person, by phone, by fax, or through online orders, we protect the security and validity of your transaction.

Secure Online Ordering
When you place an order with us using one of our secure order forms, all of the data that you provide will be encrypted by our secure server. Encryption means that the information that you send is scrambled in such a way that only our server can read. Thus, even in your data gets intercepted as it's routed along the internet, it will appear as indecipherable gibberish.

We use SSL (Secure Socket Layer) - the encryption process developed by Netscape - which is the industry standard for processing a secure transaction over the internet. Most modern web browsers support SSL, including Netscape Navigator, Microsoft's Internet Explorer, etc.

In order to operate an SSL secure server, a business has to obtain a certificate from a "trusted third party" known as a CA (certifying authority). To get this certificate, a business must prove they are legitimate in several ways. Our server has obtained this certificate from Thawte - one of the largest CA's in the world.

How Can I Tell It's Secure?
One way to tell when a document on your browser is coming from a secure server is to note the status of the security icon provided by your browser. In Netscape Navigator, for example, the icon in the lower left corner of the window will appear as a solid "key" symbol, not a broken key, when you are viewing a secure document. (In Microsoft Internet Explorer a "padlock" icon is used.)

Another method is to note that in the location (URL) field of your browser, the address will begin with https:// instead of the usual http://

What if I Still Don't Want to Order Online? Although we are confident that our secure server provides safe and secure online ordering, we understand that some of our customers may prefer to order through other means. Please feel free to simply send us your order via postal mail, fax, or call us at 808-245-8273.